Privacy policy

 

SECTION 1 – WHAT INFORMATION WE COLLECT

When you purchase something from our store, we collect personal information such as your name, billing/shipping address, email address, and payment details so we can process your order.
When you browse our store, we automatically receive your computer’s IP address to help us understand your browser, device, and general usage of our website.

With your permission, we may send you marketing emails about new products and updates.

SECTION 2 – CONSENT

By providing personal information to complete a transaction, place an order, arrange delivery, or request a return, you consent to our collecting and using it for that purpose.
If we ask for information for a secondary purpose (such as marketing), we will ask for your express consent.

You may withdraw your consent at any time by contacting info@getSTACT.com or mailing us at:
STACT, 302 Greensboro, Box 104, Vancouver, BC, V5X 4M4, Canada.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell products and services to you.
Your data is stored securely through Shopify’s data storage and databases.

If you use a direct payment gateway, Shopify stores your credit card data encrypted according to PCI-DSS standards. Your payment data is retained only as long as necessary to complete your transaction.

More information can be found in Shopify’s Terms of Service and Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.
Some providers may be located in or have facilities in a different jurisdiction. If you engage in a transaction involving such providers, your information may become subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party website/application, this Privacy Policy no longer applies.

We use Google Analytics to help us understand website traffic and usage.

SECTION 6 – SECURITY

We follow industry best practices, including SSL encryption and PCI-DSS compliance, to protect your personal information.
While no method of transmission or electronic storage is 100% secure, we take reasonable precautions to safeguard your data.

SECTION 7 – COOKIES, TRACKING & ADVERTISING

We use cookies, pixels, and similar technologies to operate our site, understand traffic, and improve your experience.

Types of cookies used:

  • Essential (e.g., cart, login)

  • Analytics (e.g., Google Analytics)

  • Advertising/retargeting (e.g., AdRoll)

  • Functionality (preferences)

You can manage or disable cookies through your browser settings.

AdRoll:
AdRoll uses cookies and device identifiers to deliver interest-based ads. STACT does not share information that directly identifies you.
You may opt out of AdRoll personalized ads at:
https://app.adroll.com/optout

SECTION 8 – AGE OF CONSENT

By using this site, you confirm you are the age of majority in your province/state of residence.
Our website and products are not intended for children under 13, and we do not knowingly collect personal information from children.

SECTION 9 – YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal information

  • Request details on how we collect and use your data

  • Opt out of marketing communications (all marketing emails include an unsubscribe link)

  • Opt out of certain types of tracking or advertising where applicable

To exercise these rights, contact legal@getstact.com or mail us at the address below.
We will verify your identity before fulfilling your request.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes take effect immediately upon posting.
If the store is acquired or merged, your information may be transferred to new ownership.

QUESTIONS & CONTACT INFORMATION

To access, correct, amend, or delete personal information we hold about you, or for any privacy questions, contact:

privacy@getSTACT.com
STACT [Re: Privacy Compliance Officer]
302 Greensboro, Box 104
Vancouver, BC, V5X 4M4, Canada